FAQ
1) How do I place an order for videos?
The process is very simple. Just browse our digital store sticks collection and add items your shopping cart, then check out like you do on any online store. During check out we will ask you the shipping address where we are sending your order. Even though creating an account is optional with us , it is highly recommended that you do by also creating a password . You may choose the same e-mail and password that you used for your membership, but this is not necessary. To create your FREE store account, go to: http://shop.older4me.com/account/register or you can create one the first time you place an order at our store.
Once you place your order, you will receive a payment link in your Email address within 2 business days.
If you have any questions, contact us in our support site: https://goldaccess.ladesk.com/ We have an exclusive support section for our store.
2) What type of payments are accepted?
We accept VISA and Mastercard you will receive a payment link after you place your order You can also pay by sending us a money order or a personal check.
3) I am concerned about my privacy, is the shipping and billing done discretely?
Your privacy is our #1 concern. We ship using USPS priority mail in the US and its territories and use a plain, unmarked package. All shipments come from Los Angeles, CA, and all payments are billed very discretely under our company name: Gold Access.
4) Do you ship internationally?
Yes we do. We used an expedited form of shipping to most countries. You should expect to receive your order in an average of 5 business days, depending on your country.
5) Do you sell DVDs?
DVDs are a thing of the past. We no longer sell, manufacture, or have old DVDs of our products. We ONLY ship daddy sticks (pen drives) which hold scenes in a much higher resolution than any DVD can have: you'll be blown away by the quality difference.
You can play your stick scenes on any smart TVs, PCs, Tablets, Macs, gaming consoles or even transfer them to your phone (through PC, Mac or tablet)
Also, most modern DVD players have USB ports where you will also be able to plug in your daddy stick and enjoy the scenes.
6) What should I do if I have not received my order?
As soon as you suspect your order missing or delayed, send us a ticket in our support site including your order number, and we will investigate the problem right away. If necessary, we will resend the order at no additional cost, or credit your account for the paid amount. Our goal is that you are 100% satisfied with your purchase.
